HMIS Training

User Policy and Agreement

All users must read, acknowledge and sign the HMIS/ServicePoint User Policy, Responsibilities Statement, and Code of Ethics before they are granted access to the HMIS system. 

For a copy of the most recent form, click here to download: HMIS User Policy and Agreement

ME-HMIS Training Process:

ME-HMIS is currently offering video trainings. If you would like to be trained in HMIS,  please fill out the “User Agreement” form (above) and submit it to ME-HMIS through email or fax. Upon receipt of the completed "User Agreement", we will setup an account in Canvas, our online training site. You will be emailed account information to login to Canvas to view the online training videos. After completing the videos, you will contact ME-HMIS and we will supply you an account to login to HMIS along with any additional training you may need and answer any questions you may have.

email: HMISEmail

Fax (207) 624-5768


The videos will cover:

  • Login to ServicePoint
  • Navigate to ClientPoint
  • Search for Client Records
  • Input Client Data via ClientPoint
  • Configure and manage Households
  • ServicePoint Summary screen data entry workflow
  • Add Entry/Exit and Services data to a Client Record.
  • Confidentiality & Security

Successful completion of all assigned Canvas trainings is required before a user will be given access to the Maine HMIS ServicePoint system.

Note: Our training software assumes that each registrant will have a distinct email address and will not allow two registrations for the same email address under one course. In terms of online tests, the assumption is that each participant will login using a different machine so that the test represents their work, not a group effort. Once new user training has been completed, users will need to complete program specific training. Training will be based on job requirement. 

2019 Point-in-Time (PIT) Count Training

2019 PIT Unsheltered, Non-HMIS Participating and Youth Counts

0:00 / 0:00

2019 PIT Sheltered and Youth Addendum for Providers

0:00 / 0:00

2019 PIT Sheltered Report in HMIS

0:00 / 0:00